Date: 11/29/16
Interviewer: Susanna Interviewee: Greg, a retiree Greg has recently retired and will be seeking his own non-group healthcare. I interviewed him to see if the usability of our prototype was suitable to someone who did not grow up in "the digital age". Results: Greg liked the simplistic design and graphics. He felt uneasy about the process overall, as giving information out over phone is not something he feels comfortable with. He had questions about how the rewards would be given to him. Suggested that the app is simple enough to do alone, but there should be phone support or even better, a live person consultation during sign-up to assure that the user's privacy is secure.
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Date: 11/29/16
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