Team Name - Medical Gatekeeper
Interviewee - Jon Date of Interview - 10/29/2016 Interviewer - Christine Why/how we interviewed this person? Jon is in the age range of individuals who insurance companies indicated as the most difficult to collect information from because they don't regularly visit the doctor; the interview was done in person What hypothesis did we test? Millennials don't visit the doctors often but would be open to providing medical and health information through an app We really wanted to learn about this: What information would millennials be willing to provide? And in what format would they be willing to provide it through? We learned from this interview: Jon doesn't know much about his medical history or doesn't have the information handy. If he were asked to provide that information, he wouldn't know where to start. He suggested that we look into whether we can legally get folks to sign off that Medgate can go to their past doctors and collect the information for them. He has a friend who started PawPrint. The concern here is that human medical records are much more secure and regulated than pet medical records. We were surprised by: How unaware and lackadaisical millennials are about their health status and history. Other interesting outcomes; what did you learn about interviewing Even though the individual may be okay with us going out to collect their medical records, we're not sure if we can legally do that.
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